Shipping Policy
1. Order Processing Time
- All orders are processed within 1–2 business days after confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- In case of high order volume, there may be slight delays. Customers will be informed accordingly.
2. Shipping Time
- Standard delivery time is 3–7 business days across India.
- Delivery time may vary depending on the shipping location and courier partner availability.
3. Shipping Charges
- Shipping charges are calculated at checkout based on order weight and delivery location.
- We may offer free shipping on selected products or promotional offers.
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS or email.
- You can track your order using the provided tracking link.
5. Delivery Issues
- If your order is delayed, lost, or marked as delivered but not received, please contact us within 48 hours.
- We will coordinate with the courier partner to resolve the issue as quickly as possible.
6. Incorrect Address
- Customers are responsible for providing accurate shipping details.
- If an incorrect address is provided, we are not responsible for failed deliveries.
- Additional shipping charges may apply for re-delivery.
7. Damaged or Open Package
- If the package appears damaged or tampered with, please do not accept the delivery.
- Contact us immediately with photos for quick resolution.
8. Service Availability
- We ship across India; however, delivery to certain remote areas may take longer.
9. Contact Us
For any shipping-related queries, please contact us:
- Email: support@packstock.in
- Phone: 9354455312
We aim to deliver your orders safely and on time with reliable shipping services.